Our team of strategy experts take the time to understand your existing situation, business goals and appetite for risk before recommending any action.
Unlike many other strategy consultants, we are practitioners too, so we are equally comfortable with helping you to implement our agreed recommendations and supporting you afterwards to ensure the expected benefits are delivered…in full!
Considering servitisation but struggling to justify the business case?
Need people with strong servitisation experience, know-how and credibility?
Like some help and ideas to overcome obstacles and challenges?
Understanding the service opportunities for your manufacturing business is a complicated process that requires a strong understanding of the aftermarket for engineered products.
Many companies struggle to justify servitisation or hire people that don’t have the experience and skills to manage manufacturing service innovation. The result is continued product commoditisation, margin erosion, missed opportunities and costly failures. But things could be different if you work with us.
Our team of experts take a 360° view of your servitisation opportunities, analysing requirements, capabilities, aspirations and opportunities along the 4 strategic dimensions of our 4Ps methodology. In only a few weeks, you’ll have a strategic plan and/or business case with quick win customer opportunities and linked capability development projects.
Looking to sell more parts and support services but not sure how?
Want proven ideas and strategies from industry sectors similar to yours?
Like some focused help to think it all through and make some progress?
Aftersales operations of most parts and equipment manufacturers underperform, losing 75% of their customer’s spend to third party competitors. It’s time for you to fight back!
Serving aftermarket customers is more complex than those for original parts and equipment. Are they buying products or services? How do we keep in touch? How can we compete with third parties on price? What do customers really want? The aftermarket can be very competitive and feel like the Wild West at times. But there are proven solutions in them there hills!
Our team of experts take a 360° view of your aftermarket opportunities, analysing requirements, capabilities, aspirations and opportunities along the 4 strategic dimensions of our 4Ps methodology. In only a few weeks, you’ll have a strategic plan and/or business case with quick win customer opportunities and linked capability development projects.
Want to make sure you have the service capabilities to support your servitisation strategy?
Looking to benchmark your parts and service capability against best practice?
Like to know where you have capability gaps compared with competitors?
Business success and growth relies on competitiveness. But getting an objective view of how your own capability compares against competitors is difficult, if not impossible. Quite simply, you can’t read the label from inside the jar!
Independent benchmarking is the answer to this conundrum. But there’s never been a way to benchmark the servitisation, aftermarket or parts and service capabilities of manufacturers, parts distributors or aftermarket service providers. Until now.
Our team of experts have the tools, techniques, and best practice knowledge to benchmark your business quickly and cost-effectively. In just a few days, you can have an independent, objective assessment of your aftersales capability and strategic growth opportunities.
Why Work With Us?
You can have total confidence you will be delighted with our service and results we deliver, which will reflect positively on you. But don’t just take our word for it…
“Very helpful in developing my thinking.”
“Very helpful in developing my thinking of how best to bridge from commercial logistics capabilities in the Automotive industry to Defence logistics.”
“Great analytical powers and a wealth of experience in Aftermarket logistics, contract management and programme leadership”
“The contracts we worked alongside each other were complex and large scale – very strong in this environment.”
“Built the foundations for a successful £1.3 billion aftermarket support contract.”
“Led a team which provided critical support to my organisation. Thanks to their technical and programme management support, the solution passed customer scrutiny and built the foundations for a successful £1.3 billion aftermarket support contract with the UK Ministry of Defence.”
“Genuinely ‘original thinkers,’ their ideas are at the leading edge of the discipline, always pragmatic and well thought through.”
“Complete understanding of aftermarket strategy, best practices and processes that have been developed in a number of different industry sectors. Thinking is always tailored by the ‘art of the possible,’ which can only be gained through years as actual practitioners.”
“These are the people you will want to find solutions.”
“Meticulous and thorough with a very good understanding of supply chain from both a technical and commercial perspective. If your business is being challenged in this area, these are the people you will want to find solutions.”
“Hugely experienced Aftermarket supply chain and logistics professionals with a great depth of theoretical and practical skill.”
“Adds value on many fronts, from initial concept to full capability development and transformation.”
“Time served proven professionals with a methodical process and analytical approach to all areas of the discipline. I continue to draw on them for support and advice on capability development and aftermarket strategy and have no problems recommending anyone else to do likewise.”
“The business was transitioned very successfully.”
“We worked on the transition of a significant business, found working together very easy and the business was transitioned very successfully.”
“Provides practical business acumen to solve real business problems.”
“Bring an energetic and rigorous work ethic to provide the highest quality output with the time and information available and have proved on a number of occasions to possess excellent judgement when doing so.”
“The diligence, professionalism and drive for success demonstrated throughout the tender process has been of the highest standard”
“We are all delighted with the results.”
“Servispart worked with our systems, business and leadership teams to strengthen stakeholder management, risk management and overall programme governance. Their inclusive approach and increased focus delivered a smooth system cutover first time and the follow-on rollout of mobile connectivity to engineers was delivered early. We are all delighted with the results.”
“Helped us become a top ten supplier to the UK Ministry of Defence.”
“In-depth knowledge of the automotive parts supply chain, excellent analytical skills and an ability to translate those skills and knowledge into new solutions for different customers and products.”