Stronger growth, margins and competitive advantage for Parts Manufacturers

Grow your business faster, improve competitive advantage and increase customer satisfaction with our strategy, change and systems services

The New Challenge for Parts Manufacturers

Customer behaviours have changed for ever. Parts Manufacturers must change too or risk extinction.

Many parts manufacturers are finding it harder than ever to compete and grow and retain customers as market channels, customer behaviours and technologies change and grow in complexity. Parts manufacturers face competitive pressure on all fronts from OEMs, lower cost manufacturers, aftermarket distributors and online e-commerce service operators.

The solution for parts manufacturers is a strategic combination of manufacturing servitisation and aftermarket excellence which aligns your end to end product manufacturing and aftermarket service capabilities with a total lifecycle view of your customer’s needs.

Servitisation and Aftermarket Excellence are industry game-changers, proven to be effective strategies for parts manufacturers, both large and small, who are looking to grow faster, improve competitive advantage and increase customer satisfaction.

Aftermarket Growth Benefits Summary

Are you developing your aftermarket capability as much as your manufacturing?

Competitive growth starts with the right strategy

Servitisation, aftermarket and parts management benchmarking for manufacturers and distributors

Servitisation and aftermarket excellence require rethinking your strategy, so it’s worth getting the right advisory partner to help think it all through. How well do you really understand your customer’s needs? What are your improvement priorities? How do the best performers address your challenges? Are your business model and aftermarket systems fit for purpose?

After understanding your business vision, goals and in-scope capabilities, we’ll bring our knowledge, insights and best practices into your business, from the aftermarket and service transformation we’ve done with other parts manufacturers over the last three decades.

Competitive growth takes time, but with the right advice at your disposal and a solid strategy, you’ll soon start to see predictable, repeatable business growth, month on month.

Servitisation and aftermarket strategy is separating the winners from the losers

How We Can Help You

Parts manufacturers are well-positioned to benefit from servitisation and aftermarket growth, but often don’t recognise or capitalise on these growth opportunities until it’s too late.

Product manufacturing businesses were never designed for aftermarket complexity, long-term relationship management or servitised business models. Servitisation and aftermarket excellence therefore require an upgrade of your aftermarket business systems, processes and organisation. Transformation of this kind can be overwhelming if you’re not used to it.

We will help you to work out which of your capabilities are transferable to today’s competitive world, which ones need improving and where you have gaps that need closing. Our tried and tested analytical tools and methods will enable you to accomplish this quickly, easily and safely and track improvement over time against your business KPIs.

Aftermarket / aftersales business strategy consulting

Talk to Servispart about your aftermarket or servitisation challenge

Servispart Consulting Partsman


The innovative programme that discovers your aftermarket genius and grows your business

We call it Aftermarket 360™

From Our Aftermarket Insights Library

Servispart Consulting - Aftermarket Growth Guide


Aftermarket Growth Guide

Want to grow your aftermarket? Your competitors are! Get this ebook to learn how.

Servispart Consulting - Rethinking Manufacturing White Paper


Servitisation White Paper

Want to maximise profits, competitiveness and customer retention? Rethink manufacturing!

Servispart Consulting Guide to Engaging Aftermarket Consultants


Engaging Aftermarket Consultants

Considering engaging aftermarket consultants? How to pick the best and forget the rest!

Working With Leading Manufacturers and Aftermarket Providers

What The Market Says About Us