Defence Consultants

for In-Service Support

Specialist advice and services to improve your in-service support capability:

  • Servitisation and in-service capability strategies

  • In-service support capability benchmarking

  • Change programmes and transformation

  • Supply chain and logistics improvements

  • Systems advice, selection and implementation

Call us, email us or complete the form opposite to learn how we can help you.

When you first speak with us, we’ll have a short conversation and if we agree we can help, we will arrange a mutually convenient time to talk in more detail.

Our promise: whatever happens in our conversation, there is absolutely no obligation on you to work with us any further (but we obviously hope you want to).

Contact Servispart Consulting today

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The Servitised Economy Impacts Defence Logistics

Military expectations have changed for ever. In-Service providers must change too or risk extinction.

While world peace doesn’t look like it will happen any time soon, Government defence spending continues to reduce. Today’s defence leaders (Government and industry) therefore face constant pressure to cut costs while delivering technological advancement in operational capability. It’s a challenge for which failure is obviously not an option.

In the servitised economy, military customers need guaranteed outcomes, agile capability and dependable performance, when and where they need it, without the burden of ownership such as high capital expenditure, maintenance, downtime or obsolescence risks.

How well do you really understand your end-customer’s needs? Are your availability contracting and through-life support capabilities up to the challenge or are you at risk of extinction?

Servispart Consulting - defence logistics consultants working with the Defence Industry

Availability contracting and in-service support is separating winners from losers

It’s Time To Put Your Defence Logistics First

In-service logistics capability is the new battleground for defence manufacturers.

Defence aircraft maintenance

You can’t run a defence logistics service business with systems, processes and organisations designed and built for the last century. Product manufacturing businesses were never designed for modern in-service complexity, through-life capability management or availability contracting.

Defence has thousands of specialist high-value, low volume parts; repairable/rotable repair loops; long equipment support life-cycles; unpredictable demands; obsolescence risks and complex performance-based service contracts, etc.

Satisfying defence customers needing value for money, 100% equipment availability and a global, agile service experience is challenging. It requires innovative business processes, systems, people and service partners across your global, end to end, in-service support chain.

You can accomplish a lot more with defence consultants than you can alone

How Defence Consultants Can Help You

Winning in the servitisation economy requires investment in your aftermarket capability.

At Servispart Consulting, our defence consultants pioneered in-service support excellence and availability contracting in the defence industry. Over the last 25 years, we have worked with the UK Ministry of Defence (MOD) and a wide variety of private companies in the defence sector.

Our experience spans fixed wing and rotary wing aircraft, submarines, surface ships, armoured a-vehicles, wheeled b-vehicles, off-road c-vehicles, guided weapons, general munitions, hi-tech electronic and information systems, Contractor Logistics Support (CLS), Facilities Management (FM) and availability services (consumables, repairables, rotables, systems and platforms).

What if you could leverage our defence logistics expertise and availability contracting experience? How might you, your staff, customers and shareholders benefit from us working together? What could we deliver together that your competitors can’t?

Aftermarket / aftersales business strategy consulting

Want to learn how we can help you specifically?

Servispart Consulting Partsman


The innovative programme that discovers your aftermarket genius and grows your business

We call it Aftermarket 360™

Working With Leading Defence Organisations

What The Market Says About Us

From Our Aftermarket Insights Library

Servispart Consulting - Aftermarket Growth Guide


Aftermarket Growth Guide

Want to grow your aftermarket? Your competitors are! Get this ebook to learn how.

Servispart Consulting - Rethinking Manufacturing White Paper


Servitisation White Paper

Want to maximise profits, competitiveness and customer retention? Rethink manufacturing!

Servispart Consulting Guide to Engaging Aftermarket Consultants


Engaging Aftermarket Consultants

Considering engaging aftermarket consultants? How to pick the best and forget the rest!