• > Capability improvement projects
  • > Business change and transformation programmes
  • > Quality and assurance health checks

Our change management experts are on hand to advise and guide you through your most complex projects, programmes and transformations to keep everything on track.

We take the time to understand your existing culture, business needs and work effectively alongside your team.

Unlike other consultants, we are hybrid business/system change specialists with deep expertise in manufacturing and distribution companies, especially those with aftermarket parts and service operations.

Shape

Diagnose issues and understand needs

Define

Vision, programme and business case

Transform

Support implementation of your strategy

Support

Strategic advice, recovery and health checks

Capability Improvement Projects

Looking to ensure your critical improvement projects deliver on plan?

Got a failing project needing recovery or turnaround?

Want some experienced, qualified expertise to advise and guide your team?

Aftermarket Parts Process Improvement

Managing capability improvement projects critical to your business success can be complicated, especially those involving new technology, systems, external service providers and/or multiple teams, functional departments or organisations.

Most line managers think managing projects is easy but 70% to 80% of them end up with a DIY disaster, failing to deliver on time, budget and quality. You wouldn’t do your accounts yourself if you weren’t a qualified accountant. So why take the risk with important change projects?

We have change management experts qualified in modern methodologies such as PRINCE2, MSP, APMP, etc. We manage process, technology, system, organisation, culture and service provider improvements quickly and cost-effectively.

Change Programmes

Need independent governance to assure delivery of your critical change programmes?

Got a failing business transformation needing recovery or turnaround?

Want some experienced, qualified expertise to advise and guide your team?

Managing change programmes critical to your business success can be complicated, especially those involving new technology, systems, external service providers and/or lots of people.

Programmes are not projects, but most programme managers focus on project plans, reports and tasks as if they are, and forget about managing the changes associated with people. Stakeholder management, communication and benefit realisation are critical, but overlooked, which is why 70% to 80% of all change programmes fail.

We have project and programme management experts qualified in modern methodologies such as PRINCE2, MSP, APMP, etc. We bring change management, advice, governance and quality assurance to your critical change programmes quickly and cost-effectively.

Change management TQC model

Quality & Assurance Health Checks

Need independent input to assure quality and provide more confidence?

Want a qualified second opinion on a struggling change programme?

Like some experienced, qualified expertise to provide regular health checks?

Quality and assurance health checks for business and system change programmes

Quality and assurance management ensures everything is fit for purpose and staying on target to achieve desired outcomes. Without it, your projects and programmes are more likely to fail.

While quality management is focused on doing the right things properly, assurance management is about providing confidence. Assurance therefore requires assessors that are independent of the programme and line management. It must also be integrated with the programme, linked to major decision points, risk based and driving follow-up action.

Our change management experts are qualified in quality and assurance methods and bring experience of assessing, advising and assuring delivery of capability projects and change programmes for manufacturing and distribution companies.

Why Work With Us?

You can have total confidence you will be delighted with our service and results we deliver, which will reflect positively on you. But don’t just take our word for it…

Who We’ve Worked With

Our Values

EXPERTISE

Our team combines strategy, change and systems expertise from the functional disciplines of sales, marketing, operations, procurement and logistics to give a practical edge and holistic approach to our advice and solutions.

INDEPENDENCE

Unlike many other consultancies, we are independently owned and not tied to any software, system or third party service providers either. All our advice is intentionally unbiased, commercially sound and in your best interests (rather than ours).

INTEGRITY

It’s tough at the top. We know because we’ve been there and operate at your peer level. You just want the facts and the truth so you can deal with it. That’s why we are open, honest and straight-talking.

ONE TEAM

We understand it is your business, not ours. We advise but you make the decisions. We work with you, at your pace, to develop workable strategies and solutions and help you implement them to deliver the expected benefits.

Advice on its own is useless. Strategies and solutions aren’t much better. Only implementing change delivers benefits.

That’s why we don’t just sell you advice and disappear. We work with you to deliver end results.

Servispart Consulting – a key part of your machine

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