Rapid growth in global air traffic is driving exponential growth in the aerospace aftermarket. Prospects for manufacturers and MRO providers look excellent. But the aerospace aftermarket is fragmenting and becoming more complex. With airlines competing on price and more new airports in lower cost economies, today’s aerospace leaders face a challenge to stay on top.
In the servitised economy, airlines want guaranteed outcomes, capability and service performance, when and where in the world they want it, without the burden of aircraft ownership such as capital expenditure, maintenance, downtime or obsolescence risks.
How well do you understand your customer’s needs? Is your business model performance-based? Are your MRO capabilities up to the challenge or are you at risk of extinction?
It’s Time To Put Your Aerospace Aftermarket First
Aftermarket / MRO capability is the new battleground for aerospace manufacturers.
You can’t run an aftermarket business with systems, processes and organisations that were designed and built for the last century. Product manufacturing businesses were never designed for aftermarket complexity, long-term relationship management or servitised business models.
The aerospace aftermarket has thousands of slow moving parts; multi-decade life-cycles; global service networks; high-value rotable repair loops, unpredictable demand profiles, inventory obsolescence risks and complex performance-based contracts, etc.
In this environment, satisfying aerospace aftermarket customers who demand lower costs, 100% equipment uptime, localised service and a branded service experience is challenging. It requires rethinking, reconfiguration and reintegration of business processes, systems, people and service partners across your global, end to end, aftermarket support chain.
How Aerospace Consultants Can Help You
Winning in the servitisation economy requires investment in your aftermarket capability.
At Servispart Consulting, our aerospace consultants are pioneering the science of aftermarket excellence and servitisation in the aerospace industry. Over the last three decades, our specialists have worked with a wide variety of aerospace equipment and parts manufacturers, including some of the major primes.
Our experience also spans multiple manufacturing and support sub-sectors of the aerospace industry including fixed wing aircraft, rotary wing helicopters, aircraft engines, avionics, unmanned aerial drones and specialist airborne military equipment.
What if you could leverage our aerospace aftermarket expertise and experience? How might you, your staff, customers and shareholders benefit from us working together? What could we deliver together that your competitors can’t?
Our Success Stories
Working With Leading Aerospace Companies
What The Market Says About Us
“Very helpful in developing my thinking.”
“Very helpful in developing my thinking of how best to bridge from commercial logistics capabilities in the Automotive industry to Defence logistics.”
“Great analytical powers and a wealth of experience in Aftermarket logistics, contract management and programme leadership”
“The contracts we worked alongside each other were complex and large scale – very strong in this environment.”
“Built the foundations for a successful £1.3 billion aftermarket support contract.”
“Led a team which provided critical support to my organisation. Thanks to their technical and programme management support, the solution passed customer scrutiny and built the foundations for a successful £1.3 billion aftermarket support contract with the UK Ministry of Defence.”
“Genuinely ‘original thinkers,’ their ideas are at the leading edge of the discipline, always pragmatic and well thought through.”
“Complete understanding of aftermarket strategy, best practices and processes that have been developed in a number of different industry sectors. Thinking is always tailored by the ‘art of the possible,’ which can only be gained through years as actual practitioners.”
“These are the people you will want to find solutions.”
“Meticulous and thorough with a very good understanding of supply chain from both a technical and commercial perspective. If your business is being challenged in this area, these are the people you will want to find solutions.”
“Hugely experienced Aftermarket supply chain and logistics professionals with a great depth of theoretical and practical skill.”
“Adds value on many fronts, from initial concept to full capability development and transformation.”
“Time served proven professionals with a methodical process and analytical approach to all areas of the discipline. I continue to draw on them for support and advice on capability development and aftermarket strategy and have no problems recommending anyone else to do likewise.”
“The business was transitioned very successfully.”
“We worked on the transition of a significant business, found working together very easy and the business was transitioned very successfully.”
“Provides practical business acumen to solve real business problems.”
“Bring an energetic and rigorous work ethic to provide the highest quality output with the time and information available and have proved on a number of occasions to possess excellent judgement when doing so.”
“The diligence, professionalism and drive for success demonstrated throughout the tender process has been of the highest standard”
“We are all delighted with the results.”
“Servispart worked with our systems, business and leadership teams to strengthen stakeholder management, risk management and overall programme governance. Their inclusive approach and increased focus delivered a smooth system cutover first time and the follow-on rollout of mobile connectivity to engineers was delivered early. We are all delighted with the results.”
“Helped us become a top ten supplier to the UK Ministry of Defence.”
“In-depth knowledge of the automotive parts supply chain, excellent analytical skills and an ability to translate those skills and knowledge into new solutions for different customers and products.”
From Our Aftermarket Insights Library
Aftermarket Growth Guide
Want to grow your aftermarket? Your competitors are! Get this ebook to learn how.
Servitisation White Paper
Want to maximise profits, competitiveness and customer retention? Rethink manufacturing!