Specialist advice and services to grow your Aerospace aftermarket business:
Servitisation and aftermarket growth strategies
Parts and service capability benchmarking
Change programmes and transformation
Supply chain and logistics improvements
Systems advice, selection and implementation
Call us, email us or complete the form opposite to learn how we can help you.
When you first speak with us, we’ll have a short conversation and if we agree we can help, we will arrange a mutually convenient time to talk in more detail.
Our promise: whatever happens in our conversation, there is absolutely no obligation on you to work with us any further (but we obviously hope you want to).
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The Servitised Economy Is Impacting The Aerospace Industry
Customer expectations have changed for ever. Manufacturers must change too or risk extinction.
Rapid growth in global air traffic is driving exponential growth in the aerospace aftermarket. Prospects for manufacturers and MRO providers look excellent. But the aerospace aftermarket is fragmenting and becoming more complex. With airlines competing on price and more new airports in lower cost economies, today’s aerospace leaders face a challenge to stay on top.
In the servitised economy, airlines want guaranteed outcomes, capability and service performance, when and where in the world they want it, without the burden of aircraft ownership such as capital expenditure, maintenance, downtime or obsolescence risks.
How well do you understand your customer’s needs? Is your business model performance-based? Are your MRO capabilities up to the challenge or are you at risk of extinction?
It’s Time To Put Your Aerospace Aftermarket First
Aftermarket / MRO capability is the new battleground for aerospace manufacturers.
You can’t run an aftermarket business with systems, processes and organisations that were designed and built for the last century. Product manufacturing businesses were never designed for aftermarket complexity, long-term relationship management or servitised business models.
The aerospace aftermarket has thousands of slow moving parts; multi-decade life-cycles; global service networks; high-value rotable repair loops, unpredictable demand profiles, inventory obsolescence risks and complex performance-based contracts, etc.
In this environment, satisfying aerospace aftermarket customers who demand lower costs, 100% equipment uptime, localised service and a branded service experience is challenging. It requires rethinking, reconfiguration and reintegration of business processes, systems, people and service partners across your global, end to end, aftermarket support chain.
How Aerospace Aftermarket Consultants Can Help You
Winning in the servitisation economy requires investment in your aftermarket capability.
At Servispart Consulting, our aerospace consultants are pioneering the science of aftermarket excellence and servitisation in the aerospace industry. Over the last three decades, our specialists have worked with a wide variety of aerospace equipment and parts manufacturers, including some of the major primes.
Our experience also spans multiple manufacturing industries and aftermarket support sub-sectors of the aerospace industry including fixed wing aircraft, rotary wing helicopters, aircraft engines, avionics, unmanned aerial drones and specialist airborne military equipment.
What if you could leverage our aerospace aftermarket expertise and experience? How might you, your staff, customers and shareholders benefit from us working together? What could we deliver together that your competitors can’t?
INTRODUCING
The innovative programme that discovers your aftermarket genius and grows your business
We call it Aftermarket 360™
Our Success Stories
Working With Leading Aerospace Companies
What The Market Says About Us
Andy MacIntosh
Director Service Business, Thales Land & Joint Systems
“Very helpful in developing my thinking.”
“Very helpful in developing my thinking of how best to bridge from commercial logistics capabilities in the Automotive industry to Defence logistics.”
David Little
Managing Director, Lex Multipart Automotive
“Great analytical powers and a wealth of experience in Aftermarket logistics, contract management and programme leadership”
“The contracts we worked alongside each other were complex and large scale – very strong in this environment.”
Simon Tildesley
Head of Asset & Inventory Management, BAE Systems
“Built the foundations for a successful £1.3 billion aftermarket support contract.”
“Led a team which provided critical support to my organisation. Thanks to their technical and programme management support, the solution passed customer scrutiny and built the foundations for a successful £1.3 billion aftermarket support contract with the UK Ministry of Defence.”
Kevin Bell
Managing Director - Aerospace & Defence Consulting, Logica
“Genuinely ‘original thinkers,’ their ideas are at the leading edge of the discipline, always pragmatic and well thought through.”
“Complete understanding of aftermarket strategy, best practices and processes that have been developed in a number of different industry sectors. Thinking is always tailored by the ‘art of the possible,’ which can only be gained through years as actual practitioners.”
Geoff Clark
Managing Director, Lex Multipart Industrial
“These are the people you will want to find solutions.”
“Meticulous and thorough with a very good understanding of supply chain from both a technical and commercial perspective. If your business is being challenged in this area, these are the people you will want to find solutions.”
Prof. Ian Shellard
Global Physical Logistics Director, Rolls-Royce
“Hugely experienced Aftermarket supply chain and logistics professionals with a great depth of theoretical and practical skill.”
Graham Gall
Senior Programme/Capture Manager, Lockheed Martin
“Adds value on many fronts, from initial concept to full capability development and transformation.”
“Time served proven professionals with a methodical process and analytical approach to all areas of the discipline. I continue to draw on them for support and advice on capability development and aftermarket strategy and have no problems recommending anyone else to do likewise.”
Chris Brown
General Manager Supply Chain, Unipart Aftermarket Logistics
“The business was transitioned very successfully.”
“We worked on the transition of a significant business, found working together very easy and the business was transitioned very successfully.”
Mark Boland
Group Head - Components and Programmes, EDF Energy
“Provides practical business acumen to solve real business problems.”
“Bring an energetic and rigorous work ethic to provide the highest quality output with the time and information available and have proved on a number of occasions to possess excellent judgement when doing so.”
Ian McNeeney
Commercial, Procurement and Customer Support Director, Vickers Defence Systems
“The diligence, professionalism and drive for success demonstrated throughout the tender process has been of the highest standard”
Denver Hewlett
Chief Executive, Glen Dimplex Home Appliances
“We are all delighted with the results.”
“Servispart worked with our systems, business and leadership teams to strengthen stakeholder management, risk management and overall programme governance. Their inclusive approach and increased focus delivered a smooth system cutover first time and the follow-on rollout of mobile connectivity to engineers was delivered early. We are all delighted with the results.”
Peter Harris
Chairman, Northbridge Industrial Services
“Helped us become a top ten supplier to the UK Ministry of Defence.”
“In-depth knowledge of the automotive parts supply chain, excellent analytical skills and an ability to translate those skills and knowledge into new solutions for different customers and products.”
From Our Aftermarket Insights Library
EBOOK
Aftermarket Growth Guide
Want to grow your aftermarket? Your competitors are! Get this ebook to learn how.
WHITE PAPER
Servitisation White Paper
Want to maximise profits, competitiveness and customer retention? Rethink manufacturing!
EBOOK
Engaging Aftermarket Consultants
Considering engaging aftermarket consultants? How to pick the best and forget the rest!
