From diagnosing and solving existing problems to planning, developing and implementing full-lifecycle business transformations, we help ensure you optimise your improvement opportunities.
Our journey together starts with us understanding your business goals and agreeing a customised plan of activities to deliver the end results you desire.
“Adrian worked directly with our business partners and customer prospects to develop innovative aftermarket solutions for us. His in-depth knowledge of the automotive parts supply chain, excellent analytical skills and an ability to translate those skills and knowledge into new solutions for different customers and products enabled us to become a top ten supplier to the UK Ministry of Defence.”
Peter Harris – Group Managing Director, Manufacturer Support Services, RAC plc
Proven Results Delivered
CONVERT YOUR BEST OPPORTUNITIES INTO RESULTS
Remember, the cost of ignoring an opportunity is not zero! Weigh up the cost of doing it versus not doing it. Your business will survive longer and grow faster when you invest in your best value-generating opportunities.
Don’t let a lack of time, money, knowledge or skilled resources be your excuse. Talk to us!
CUSTOMERS, COMPETITORS AND DISRUPTIVE TECHNOLOGIES CREATE PRESSURE TO EVOLVE
If you don’t want to end up like the dinosaurs, your existing capabilities need to evolve too. But which capabilities and how do they need developing? You need a capability strategy to unlock these opportunities.
We work with you to identify your capability strengths and gaps between what you have and what you will need to achieve your goals. We then turn that analysis into a structured capability strategy and action plan for your aftermarket business to follow.
ACCELERATE GROWTH IN REVENUE AND PROFIT
These days, growing an aftermarket business is not just about flogging more parts. Aftermarket services come in many forms and can be coupled together with parts sales to provide higher level contract service offerings.
Winning new business should not be a game of chance. Learn to win consistently. We show you how.
OPERATIONAL AND SERVICE EXCELLENCE FOR AFTERMARKET BUSINESSES
Lean and excellence are not just for manufacturing – we’ve been doing these in aftermarket businesses for almost 30 years! Providing thousands of parts to customers demanding a more immediate, localised, personal service experience is challenging and requires solid integration of processes, platforms, people and partners across your end to end aftermarket support chain.
Enhance your customer’s experience, brand image and customer loyalty. Learn to excel the aftermarket way. Talk to us today.
IMPLEMENT PROGRAMMES AND PROJECTS SUCCESSFULLY
After leading, managing, governing, reviewing and turning around programmes and projects for many years – we’ve seen it all! Business change needs your respect. Don’t just leave it to technical people or suppliers. Change is your responsibility.
Increase your chances of success by:
Kicking off with a sound business case and blueprinted vision
Employing a business person (interim or permanent) to lead your transformation
Managing the business transition as well as the capability delivery
Managing project and programme changes effectively
Identifying and managing risk effectively
Involving all stakeholder groups appropriately
Being realistic about time, cost and quality!