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1. General
Servispart Limited (Servispart) trading as Servispart Consulting takes the privacy of your information very seriously. Our services are designed to give you the information that you want to receive. This privacy statement explains how we will collect and use the information you give us. We may vary this policy from time to time and the current version will be that published on this Website. The word ‘we’ refers to Servispart Limited unless otherwise indicated.
We will not disclose any information you provide about yourself to any third parties unless we have to do so in the ordinary course of our commercial relationship with you (including, without limitation, for marketing purposes) or to administer this Website. We are aware of and we will comply with our obligations under current data protection legislation in the UK. If you have any questions about our use of your personal details then please contact us via info@servispart.co.uk.
2. Collecting your information
From time to time, you will be asked to submit personal information about yourself (such as your name or email address etc.) in order to receive or use services on our Website. These services may include newsletters and competitions, live chats and message boards, for example. We will also need personal information in order to supply other products and services or to help us identify you when you contact us. If you communicate with us by email over the internet you should be aware that the nature of the Internet is such that unencrypted communication may not be secure and may pass through several different countries on route to us. Please do not email us with confidential or sensitive information such as your credit card details. We cannot accept responsibility for unauthorised access to your information that is outside our control.
We may combine this information with other information that we may hold about you if you have made enquiries of us before. We may also obtain information from publicly available sources such as the electoral roll, or other third parties who have a legitimate basis on which to pass on your information.
Our Data Protection Notice is given below. We will act in accordance with the laws of England as described in our terms of use...
3. Data Protection Notice
Servispart Limited will use the information you provide, together with other information, for administration, marketing, customer services and profiling your purchasing preferences. We will disclose your information to our service providers and agents for these purposes. We may keep your information for a reasonable period to contact you about our services.
When you give us information about another person, you confirm that they have authorised you to act for them, to consent to the processing and use of their personal data in the manner described in this notice and to receive on their behalf any data protection notice.
You have the right to ask for a copy of your information (for which we will charge a small fee) and to correct any inaccuracies.
We may record telephone calls for staff training and evidential purposes.
4. Informing you about products and services
We offer a broad range of consulting services and we may share your information with our business partners. By submitting data to us, you will be indicating to us and our business partners your consent to us/them contacting you by mail, telephone, fax, email, and SMS/MMS to let you know about any goods, services or promotions of our own, our business partners or other third parties, which may be of interest to you unless you indicate an objection to receiving such messages by ticking the box provided.
5. How we collect information about your visits to our websites
When you visit our Website, we may download something called a ‘cookie’ to your computer. We may also collect information using web beacons (also known as clear gifs or web bugs). Cookies and web beacons provide us with non-personal statistical information about what you do on the Website. For example: the duration of time a page was viewed; common paths taken through the site; data on screen settings and other general information. We may also collect information about what other websites you visit after ours. We use this data to improve the services on our Website and to refine your experience of using our Websites.
6. What will we do with your personal information?
We will only use your information for the purposes that you would reasonably anticipate or that we state when we collect it and, where necessary, for which you have given us your consent. We will not contact you, or pass your information to our business partners, for marketing purposes unless you have indicated your agreement that we may do so.
We are committed to treating your personal data with due care and in accordance with the data protection principles.
7. How to access your personal information
If you believe that any of the data we hold about you is incorrect or being misused or want further information you may contact us using the form on our Contact Us web page or via an email to info@servispart.co.uk (please note that a small fee of £10.00 will usually be charged for dealing with these requests).
8. What is a cookie?
Cookies are text files that identify your computer (through what is known as an IP address) to our server. Whilst in some cases it may be possible, we do not use the IP address as a means of identifying you. You generally have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. You can do this through your Internet browser. With most browsers, this facility can be reached via the ‘tools’ (e.g. Internet Explorer), or ‘edit’, or ‘task’ (e.g. Netscape) menu. If you have any problems finding this area, the ‘help’ function within your browser will be able to provide assistance. You can also find more detailed information about cookies and how to manage them on www.allaboutcookies.org.
If you refuse a cookie it may prevent the proper operation of the Website or even prevent your access to certain areas.
9. What is a web beacon?
Some of our web pages may contain electronic images known as web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information that includes a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of our site or particular campaigns.
You can find more information on web beacons, their use and your rights, if you visit www.allaboutcookies.org.
If you have any questions regarding this privacy policy or any other aspect of our data handling procedures, please contact us via info@servispart.co.uk.
10. Links to other websites
Our Website may contain links to other sites outside the company. Servispart Limited is not responsible for the privacy and security of these sites. This privacy policy applies only to this Website.
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